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We often hear or read about various success and failure stories of projects, but what is success or failure and what criteria should organizations use to identify success or failure? What factors lead to a successful or failed project? Cleland & Ireland [2004] argue that since each individual or group of people who are involved in a project have different needs and expectations, they likely interpret their project’s success in the context of their own way of understanding.
Thomsett [2002] provides as an example, the Sydney Opera House Project. The Sydney Opera House project went 16 times over budget and took 4 times as long to finish as had been originally planned. However, the final impact of the completed project was so big that no one remembers the original missed goals. The project was a big success for the people involved and at the same time a big failure from the project management perspective. While a project may go over budget and schedule [and deemed a failure], its success may be measured by the response to the actual use of the project over time.
On the other hand, the Millennium Dome in London was an example of a project that was completed on time and on budget, but in the eyes of the British people was considered a failure because it did not deliver the awe and glamour that it was supposed to generate. In the same way that quality requires both conformance to the specifications and fitness for use, project success requires a combination of product success [service, result, or outcome] and project management success [Duncan 2004].
The difference between criteria and factors is fuzzy for many people. The Cambridge Advanced Learner's Dictionary describes a criterion as "a standard by which you judge, decide about or deal with something" while a factor is explained as "a fact or situation which influences the result of something". The success or failure of a project can be judged differently by people based on their purposes and criteria. It is clear now that critical factors can lead to a series of events that ultimately meet the overall success criteria of the project, so they should not be used as synonymous terms.
Davis [2013], Atkinson [1999], and Mir & Pinnington [2013] provide other insights into this topic and suggest many other criteria for success. This assignment requires you first to identify a real-world case: either a successful project or a failed project, and then based on the criteria you identified [from the literature] explain why the project either succeeded or failed. There are many references on the theme of project success or failure, and hence you will need to do some research to set up your criteria. The following references will help you start the process.
You can select a case from secondary data available in the public domain or from within your own organization. The report should include the following information:
• Background of the company and the project case that you have selected.
• Discussion of standard criteria, such as the Iron Triangle or those emerging in the reference section.
• Critical identification and justification of the criteria you think appropriate.
• Critical analysis of the case based on the criteria chosen.
• Presentation of appropriate conclusions.
• Provision of suggestions or recommendations in the event that the project should be re-run in the
future.
Assessment Deliverables [the tasks] As suggested above this assignment requires you first to identify a case: either a successful project or a failed project, and then based on the criteria you identified explain why the project either succeeded or failed. There are many references on the theme of project success or failure, and hence you will need to do some research to set up your criteria.
Your report is to be typewritten as a Word.doc or. PDF ONLY (in English) on A4 pages. The report should be written in clear, plain language, so that non-expert users can easily understand it. The report must be properly constructed, it should contain all the necessary parts that a report is required to have. Include all relevant documents and support materials [if required] in an appendix. All sources quoted in your report should be correctly referenced and included in a Reference. Swinburne University has adopted the “Harvard Referencing System” for all reports. It is therefore expected that you will also use this reference system in your final report.
You must email your case to your tutor for approval. This must be done an absolute minimum of one week before the due date. Without approval, your assignment will not be marked.
Word limit of 2000 [Not including the case study (if provided), appendix, front page(s), references, and table of contents]. Anything over the word limit will be ignored and will not be marked.
On the front pages of all assessments submitted you must include:
• Full name and student ID
• Unit code, assessment number, due date, and % weighting
• Assessment name and a descriptive title of your chosen topic
• Signed declaration as worded below:
• I hold a copy of this assignment that can be produced if the original is lost/damaged. To the best of my belief, no part of
this assignment has been copied from any other student’s work or from any other source except where due
acknowledgment is made in the text. No part has been written for me/us by any other person, except where such
collaboration has been authorized by the lecturer concerned.
• Signature and date.
Note:
1. You are expected to do your own wider research and find suitable references for your report.
2. You must not submit any assessments by email to your tutor/lecturer/convener
3. Assignments without the cover page information above will not be marked.
4. The work you submit must be your work only and nobody else’s.
5. You MUST submit the report through CANVAS via [Turnitin]. Assistance can be obtained from ADSHelp [03]
92145295.
6. You must keep a backup. If your assessment task goes astray, whether your fault or others, you will be
required to reproduce it.
7. Late Submission incurs a 10% penalty for every day the task is late [2.5 marks each day] up to a maximum of 5
working days. After 5 working days, a zero result will be recorded.
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